No way for customer to add a watcher to JIRA Service Desk tickets

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    • Type: Suggestion
    • Resolution: Duplicate
    • None
    • Component/s: Issue View
    • None

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      There is no functionality provided to the user to add other users to a service desk ticket.

      Therefore if the customer goes on vacation or wants to keep his team in the loop on a service desk issue there is no way to do this.

            Assignee:
            Unassigned
            Reporter:
            David Grierson
            Votes:
            1 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated:
              Resolved: