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  1. Jira Service Management Data Center
  2. JSDSERVER-4970

Add Rich Text Editor in Customer Portal comment

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      Currently Rich Text editor available in JIRA 7.2.0 and above but it's not available in Service Desk customer portal. Customer can only comment from "Text" mode in Customer Portal.

      Suggested Solution

      Add Rich Text editor as shown in https://confluence.atlassian.com/jiracore/jira-core-7-2-x-release-notes-826896229.html in Service Desk Customer Portal as well.

      Workaround

      None

              ashubovych moofoo (Inactive)
              vshanmugam Vicknesh Shanmugam (Inactive)
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                Created:
                Updated:
                Resolved: