Loading...

XML

Word

Printable

Details

Type: Suggestion
Resolution: Fixed
Fix Version/s: 4.15.0
Component/s: None
Labels:
- not-fixed-in-cloud

UIS:
290
Support reference count:
8
Feedback Policy:

We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

Description

NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

Problem Definition

Currently Rich Text editor available in JIRA 7.2.0 and above but it's not available in Service Desk customer portal. Customer can only comment from "Text" mode in Customer Portal.

Workaround

None

Attachments

Issue Links

blocks

JSDSERVER-1506 Use Jira Wiki Editor in Customer portal

Closed

is related to

JSDSERVER-554 Rich text editor functionality for Customer Portal in JIRA Service Desk

Closed

relates to

JSDCLOUD-4970 Add Rich Text Editor in Customer Portal

Closed

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...

(2 mentioned in)

Activity

People

Assignee:: moofoo (Inactive)

Reporter:: Vicknesh Shanmugam (Inactive)

Votes:: 168 Vote for this issue

Watchers:: 89 Start watching this issue

Dates

Created:: 21/Mar/2017 8:59 AM

Updated:: 26/Jan/2022 10:08 AM

Resolved:: 04/Mar/2021 3:58 AM

Add Rich Text Editor in Customer Portal comment