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  1. Jira Service Management Cloud
  2. JSDCLOUD-4970

Add Rich Text Editor in Customer Portal

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Details

    • Suggestion
    • Resolution: Duplicate
    • None
    • None
    • 3

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      Currently Rich Text editor available in JIRA 7.2.0 and above but it's not available in Service Desk customer portal. Customer can only comment from "Text" mode in Customer Portal.

      Suggested Solution

      Add Rich Text editor as shown in https://confluence.atlassian.com/jiracore/jira-core-7-2-x-release-notes-826896229.html in Service Desk Customer Portal as well.

      Workaround

      None

      Attachments

        1. 642-883-exam-dumps.pdf
          274 kB
        2. MS-300-exam-dumps.pdf
          378 kB

        Issue Links

          duplicates

          Suggestion - JSDCLOUD-554 Rich text editor functionality for Customer Portal in JIRA Service Desk

          • Closed
          is related to

          Suggestion - JSDSERVER-4970 Add Rich Text Editor in Customer Portal comment

          • Closed
          mentioned in

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          Activity

            People

              Unassigned Unassigned
              vshanmugam Vicknesh Shanmugam (Inactive)
              Votes:
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              18 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: