IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
    • None
    • None
    • 3
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      Currently Rich Text editor available in JIRA 7.2.0 and above but it's not available in Service Desk customer portal. Customer can only comment from "Text" mode in Customer Portal.

      Suggested Solution

      Add Rich Text editor as shown in https://confluence.atlassian.com/jiracore/jira-core-7-2-x-release-notes-826896229.html in Service Desk Customer Portal as well.

      Workaround

      None

        1. 642-883-exam-dumps.pdf
          274 kB
        2. MS-300-exam-dumps.pdf
          378 kB

            Loading...
            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

              • Icon: Suggestion Suggestion
              • Resolution: Duplicate
              • None
              • None
              • 3
              • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

                NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

                Problem Definition

                Currently Rich Text editor available in JIRA 7.2.0 and above but it's not available in Service Desk customer portal. Customer can only comment from "Text" mode in Customer Portal.

                Suggested Solution

                Add Rich Text editor as shown in https://confluence.atlassian.com/jiracore/jira-core-7-2-x-release-notes-826896229.html in Service Desk Customer Portal as well.

                Workaround

                None

                  1. 642-883-exam-dumps.pdf
                    274 kB
                  2. MS-300-exam-dumps.pdf
                    378 kB

                        Unassigned Unassigned
                        vshanmugam Vicknesh Shanmugam (Inactive)
                        Votes:
                        29 Vote for this issue
                        Watchers:
                        18 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            Unassigned Unassigned
                            vshanmugam Vicknesh Shanmugam (Inactive)
                            Votes:
                            29 Vote for this issue
                            Watchers:
                            18 Start watching this issue

                              Created:
                              Updated:
                              Resolved: