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Suggestion
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Resolution: Duplicate
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None
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None
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3
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NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Problem Definition
Currently Rich Text editor available in JIRA 7.2.0 and above but it's not available in Service Desk customer portal. Customer can only comment from "Text" mode in Customer Portal.
Suggested Solution
Add Rich Text editor as shown in https://confluence.atlassian.com/jiracore/jira-core-7-2-x-release-notes-826896229.html in Service Desk Customer Portal as well.
Workaround
None
- duplicates
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JSDCLOUD-554 Rich text editor functionality for Customer Portal in JIRA Service Desk
- Closed
- is related to
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JSDSERVER-4970 Add Rich Text Editor in Customer Portal comment
- Closed
- mentioned in
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