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Suggestion
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Resolution: Fixed
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56
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10
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NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Currently, there are customers who are using JEditor - Rich Text Editor third-party plugin for JIRA itself. However this third-party plugin does not support JIRA Service Desk. It would be best if we can provide alternative methods for rich text editor for customer portal in JIRA Service Desk as well.
- relates to
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JSDCLOUD-554 Rich text editor functionality for Customer Portal in JIRA Service Desk
- Closed
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JSDSERVER-1506 Use Jira Wiki Editor in Customer portal
- Closed
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JSDSERVER-4970 Add Rich Text Editor in Customer Portal comment
- Closed
- mentioned in
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This is yet another common-sense feature that is missing. However, as long as there is a vendor in the Marketplace selling a plugin that provides a feature,, Atlassian will never implement it. Why should they? They collect passive income from their cut of the add-on sales, plus they don't have to develop or maintain any new code. I guess you could think of it as an evil twist on the concept of open source. Other people make all the needed enhancements, but since it's closed-source, nothing gets put into the core product and everything has a price tag.