Option to set permission for Agent to create customer

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    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: None
    • 3
    • 15

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      Currently, Agent is allow to create customer. Same as what mention in Setting up service desk user documentation.

      Suggested Solution

      Give option to remove/add permission for agent to create customer

      Why this is important

      Give limitation for who can create customer.

        1. image-2017-07-28-10-54-49-873.png
          image-2017-07-28-10-54-49-873.png
          84 kB

            Assignee:
            Unassigned
            Reporter:
            Atiqah Roslan
            Votes:
            26 Vote for this issue
            Watchers:
            19 Start watching this issue

              Created:
              Updated: