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  1. Jira Service Management Data Center
  2. JSDSERVER-4890

Option to set permission for Agent to create customer

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      Currently, Agent is allow to create customer. Same as what mention in Setting up service desk user documentation.

      Suggested Solution

      Give option to remove/add permission for agent to create customer

      Why this is important

      Give limitation for who can create customer.

        1. image-2017-07-28-10-54-49-873.png
          image-2017-07-28-10-54-49-873.png
          84 kB

            [JSDSERVER-4890] Option to set permission for Agent to create customer

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            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 980986 ]
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              Unassigned Unassigned
              nroslan Atiqah Roslan
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                Created:
                Updated: