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  1. Jira Service Management Data Center
  2. JSDSERVER-4762

Make option to allow attachments in mails available without login

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      We are using JIRA Service Desk totally emailed based. Users don't have login details to JIRA. At the moment we can't use attachments, because users need to login to open them. Please make an option to allow opening attachments from emails without login.

            [JSDSERVER-4762] Make option to allow attachments in mails available without login

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3012107 ] New: JAC Suggestion Workflow 3 [ 3650734 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2665873 ] New: JAC Suggestion Workflow [ 3012107 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2323246 ] New: Confluence Workflow - Public Facing v4 [ 2665873 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2052016 ] New: JSD Suggestion Workflow - TEMP [ 2323246 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2047443 ] New: JSD Suggestion Workflow [ 2052016 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1645536 ] New: JSD Suggestion Workflow - TEMP [ 2047443 ]
            jonah (Inactive) made changes -
            Description Original: We are using JIRA Service Desk totally emailed based. Users don't have login details to JIRA. At the moment we can't use attachments, because users need to login to open them. Please make an option to allow opening attachments from emails without login. New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-4762].
              {panel}

            We are using JIRA Service Desk totally emailed based. Users don't have login details to JIRA. At the moment we can't use attachments, because users need to login to open them. Please make an option to allow opening attachments from emails without login.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-4762 [ JSDCLOUD-4762 ]
            pat (Inactive) made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: Open [ 1 ] New: Closed [ 6 ]
            pat (Inactive) made changes -
            Link New: This issue duplicates JSD-3371 [ JSD-3371 ]
            Karsten Nilsen created issue -

              Unassigned Unassigned
              8d8e203faf38 Karsten Nilsen
              Votes:
              14 Vote for this issue
              Watchers:
              14 Start watching this issue

                Created:
                Updated:
                Resolved: