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IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      We are using JIRA Service Desk totally emailed based. Users don't have login details to JIRA. At the moment we can't use attachments, because users need to login to open them. Please make an option to allow opening attachments from emails without login.

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

              • Icon: Suggestion Suggestion
              • Resolution: Duplicate
              • None
              • None
              • None
              • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

                NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

                We are using JIRA Service Desk totally emailed based. Users don't have login details to JIRA. At the moment we can't use attachments, because users need to login to open them. Please make an option to allow opening attachments from emails without login.

                        Unassigned Unassigned
                        8d8e203faf38 Karsten Nilsen
                        Votes:
                        14 Vote for this issue
                        Watchers:
                        14 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            Unassigned Unassigned
                            8d8e203faf38 Karsten Nilsen
                            Votes:
                            14 Vote for this issue
                            Watchers:
                            14 Start watching this issue

                              Created:
                              Updated:
                              Resolved: