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Type: Suggestion
Resolution: Duplicate
Component/s: None
Labels:
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Description

NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

We are using JIRA Service Desk totally emailed based. Users don't have login details to JIRA. At the moment we can't use attachments, because users need to login to open them. Please make an option to allow opening attachments from emails without login.

Attachments

Issue Links

duplicates

JSDCLOUD-3371 Allow customers to access attachments without signing into the help centre

Closed

is related to

JSDSERVER-4762 Make option to allow attachments in mails available without login

Closed

mentioned in: Page Loading...; Page Loading...; Page Loading...

Activity

People

Assignee:: Michelle Tan

Reporter:: Karsten Nilsen

Votes:: 14 Vote for this issue

Watchers:: 10 Start watching this issue

Dates

Created:: 10/Feb/2017 10:18 AM

Updated:: 08/Mar/2022 3:19 AM

Resolved:: 23/Mar/2017 5:29 AM