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Suggestion
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Resolution: Duplicate
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None
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None
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
We are using JIRA Service Desk totally emailed based. Users don't have login details to JIRA. At the moment we can't use attachments, because users need to login to open them. Please make an option to allow opening attachments from emails without login.
- duplicates
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JSDCLOUD-3371 Allow customers to access attachments without signing into the help centre
- Closed
- is related to
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JSDSERVER-4762 Make option to allow attachments in mails available without login
- Closed