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Type:
Suggestion
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Resolution: Low Engagement
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None
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Component/s: None
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None
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2
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Summary
At the moment, it's not possible for automation to be triggered upon custom events
Suggestion
Allow admins to select custom events to trigger automations
Example
- JIRA allow admins to change the post function of transitions. If admins change the event triggered from issue creation to something other than the Issue Created event, the default automation wouldn't work
- In other scenarios, admin may have heavily modified their workflow with many custom events and would need the automation to perform action based on these events
- relates to
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JSDCLOUD-5327 Automation isn't triggered by Create Issue trigger when a custom event is set in the create issue transition.
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- Closed
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- Closed
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- Closed