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Suggestion
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Resolution: Unresolved
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None
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0
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NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Developers are not aware they need to use CustomerContextService to execute code as customer users; see e.g JSD-3907 and JSD-3950.
I reckon this should be prominently mentioned on https://developer.atlassian.com/display/JIRADEV/JIRA+Service+Desk+development+guide
This page could also use a link to the Java APIs (https://docs.atlassian.com/jira-servicedesk/server/)
- causes
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JSDSERVER-3907 Unable to create comments using JSD API as the Portal User reporter
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- Closed
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JSDSERVER-3950 P2 Component API not working for portal users (eg portal lookup by project)
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- Closed
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- relates to
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JSDCLOUD-3962 JSD docs need to mention customer context prominently
- Closed
- is duplicated by
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SDECO-341 Failed to load
[JSDSERVER-3962] JSD docs need to mention customer context prominently
UIS | Original: 5 | New: 0 |
UIS | New: 5 |
Workflow | Original: JAC Suggestion Workflow [ 3012858 ] | New: JAC Suggestion Workflow 3 [ 3649957 ] |
Workflow | Original: Confluence Workflow - Public Facing v4 [ 2663677 ] | New: JAC Suggestion Workflow [ 3012858 ] |
Component/s | New: Documentation & IX [ 32991 ] |
Workflow | Original: JSD Suggestion Workflow - TEMP [ 2323684 ] | New: Confluence Workflow - Public Facing v4 [ 2663677 ] |
Status | Original: Open [ 1 ] | New: Gathering Interest [ 11772 ] |
Assignee | Original: Steve Haffenden [ shaffenden ] |
Workflow | Original: JSD Suggestion Workflow [ 2052401 ] | New: JSD Suggestion Workflow - TEMP [ 2323684 ] |
A friendly bump for this suggestion! Also, do non-customer code executions need to be wrapped in any contexts?