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  1. Jira Service Management Data Center
  2. JSDSERVER-390

Ability to search by reference ID in Customer Portal

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Improve the ability to search by reference ID(Isuee Key) in Customer Portal as you can see on the following screenshot:

        1. request_by_reference.png
          request_by_reference.png
          39 kB

              jhansen@atlassian.com Joshua Hansen
              hlechner HenriqueA
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