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  1. Jira Service Management Data Center
  2. JSDSERVER-387

No notifications for issues not created via Service Desk

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Medium Medium
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      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      No notifications for issues created not via ServiceDesk. For example, issues that are created via mails.

      Expected behavior

      SD should apply the same notification system to all issues in an SD project regardless the method of how the issues got created considering that JIRA default notification won't work in SD project.

          Form Name

            [JSDSERVER-387] No notifications for issues not created via Service Desk

              Unassigned Unassigned
              mfahd Fahd
              Affected customers:
              1 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: