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  1. Jira Service Management Cloud
  2. JSDCLOUD-387

No notifications for issues not created via Service Desk

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    • Icon: Bug Bug
    • Resolution: Duplicate
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      NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.

      No notifications for issues created not via ServiceDesk. For example, issues that are created via mails.

      Expected behavior

      SD should apply the same notification system to all issues in an SD project regardless the method of how the issues got created considering that JIRA default notification won't work in SD project.

            Unassigned Unassigned
            mfahd Fahd
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              Created:
              Updated:
              Resolved: