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  1. Jira Service Management Data Center
  2. JSDSERVER-387

No notifications for issues not created via Service Desk

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Details

    • Bug
    • Resolution: Duplicate
    • Medium
    • None
    • None
    • None
    • None

    Description

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      No notifications for issues created not via ServiceDesk. For example, issues that are created via mails.

      Expected behavior

      SD should apply the same notification system to all issues in an SD project regardless the method of how the issues got created considering that JIRA default notification won't work in SD project.

      Attachments

        Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-323 notification not working in version 1.2.0

          • Medium - Medium priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JSDCLOUD-387 No notifications for issues not created via Service Desk

          • Medium - Medium priority issues
          • Closed

          Activity

            People

              Unassigned Unassigned
              mfahd Fahd
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              Dates

                Created:
                Updated:
                Resolved:

                Backbone Issue Sync