Details
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Suggestion
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Resolution: Low Engagement
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Description
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
I've got CQ, I've got JSD. How do I know when to ask what, where? We should design an experience that guides users to ask the right thing in the right place.
I think this is something that most systems don't do. There are lots of service desks, lots of communities, but never have I seen a really well designed ask a question experience. It's a chance for us to get product integration really seamless.
We want this for SAC and Confluence Questions.
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