Details
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Suggestion
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Resolution: Fixed
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Description
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Currently, the SLAs can only be configured in full numbers (1,2,3, etc), but there could be situations where the admin would want to configure the SLAs to be a bit more precise, for example, 2 and a half hours (2.5 hours).
However, this is currently not possible in Service Desk, and it would be helpful if this is implemented.
Attachments
Issue Links
- is duplicated by
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JSDSERVER-91 Goal time in minutes
- Closed
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JSDSERVER-162 As an admin I want to define Goals in minutes not only in hours
- Closed
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JSDSERVER-188 Ability to specify SLA's of 150 minutes
- Closed
- relates to
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JSDCLOUD-37 Allow SLAs to be configured in decimals
- Closed
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DESK-1834 Loading...