Allow SLAs to be configured in decimals

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    • Type: Suggestion
    • Resolution: Fixed
    • Component/s: None
    • None

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Currently, the SLAs can only be configured in full numbers (1,2,3, etc), but there could be situations where the admin would want to configure the SLAs to be a bit more precise, for example, 2 and a half hours (2.5 hours).

      However, this is currently not possible in Service Desk, and it would be helpful if this is implemented.

            Assignee:
            Unassigned
            Reporter:
            Joe Wai Tye (Inactive)
            Votes:
            63 Vote for this issue
            Watchers:
            49 Start watching this issue

              Created:
              Updated:
              Resolved: