Anonymous access to a confluence space doesn't allow service desk customer to view

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    • Type: Bug
    • Resolution: Tracked Elsewhere
    • Priority: Low
    • None
    • Affects Version/s: None
    • Component/s: Knowledge Base
    • None

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      I've created a release note which I want to be publicly accessible. I've switched on Anonymous access, and then given anonymous users access to view the pages within my 'release notes' space.

      Now, I can open my release note in a browser where I'm not logged in and can see it. Success!
      BUT, if I'm logged in as a Service Desk customer, visiting the same link gives me a 'Not permitted' page. Surely customers should be able to view this page?

      Atlassian Answers post here: https://answers.atlassian.com/questions/37547733/comments/37547778

            Assignee:
            Unassigned
            Reporter:
            Kevin Davies
            Votes:
            4 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated:
              Resolved: