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Bug
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Resolution: Tracked Elsewhere
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Low
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None
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None
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None
NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.
I've created a release note which I want to be publicly accessible. I've switched on Anonymous access, and then given anonymous users access to view the pages within my 'release notes' space.
Now, I can open my release note in a browser where I'm not logged in and can see it. Success!
BUT, if I'm logged in as a Service Desk customer, visiting the same link gives me a 'Not permitted' page. Surely customers should be able to view this page?
Atlassian Answers post here: https://answers.atlassian.com/questions/37547733/comments/37547778
- is caused by
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CONFSERVER-30161 Allow unlicensed, authenticated users to have anonymous read only access
- Gathering Interest
- relates to
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- Closed
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- was cloned as
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QUALITY-381 Failed to load
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[JSDSERVER-3539] Anonymous access to a confluence space doesn't allow service desk customer to view
This is caused by functionality in Confluence, rather than Service Desk.
Have linked to the CONF issue.
+1'ed! It makes no sense to be able to view without having logged in (all, Anonymous) and restrict visibility to Service Desk Customers.
@mwinsen Thanks for the update. I will follow the CONF issue instead.