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Suggestion
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Resolution: Duplicate
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NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Summary
There is a request that asking to have chat feature in Service Desk that customer can have a chat with Service Desk Agent.
- duplicates
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JSDSERVER-1616 Implement a Live Chat system in Service Desk
- Gathering Interest
- relates to
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JSDCLOUD-3438 It will be great if we have chatting feature between Customer and Agent
- Closed
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