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  1. Jira Service Management Data Center
  2. JSDSERVER-3312

Give Agents permission to create Reports

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Summary

      At the moment, only Administrators of a Service Desk has the permission to create reports. Agents can view all reports but cannot create their own report.

      Suggestion

      Give the administrators an option on whether to allow Agents to create Service Desk reports

          Form Name

            [JSDSERVER-3312] Give Agents permission to create Reports

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              Unassigned Unassigned
              ywoo Yit Wei
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                Created:
                Updated:
                Resolved: