Give Agents permission to create Reports

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    • Type: Suggestion
    • Resolution: Low Engagement
    • None
    • Component/s: Reports
    • None
    • 3

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Summary

      At the moment, only Administrators of a Service Desk has the permission to create reports. Agents can view all reports but cannot create their own report.

      Suggestion

      Give the administrators an option on whether to allow Agents to create Service Desk reports

            Assignee:
            Unassigned
            Reporter:
            Yit Wei
            Votes:
            6 Vote for this issue
            Watchers:
            12 Start watching this issue

              Created:
              Updated:
              Resolved: