For the login page to add text and Privacy Link to Atlassian's trust pages. 

https://confluence.atlassian.com/servicemanagementserver/adding-announcements-939926482.html

I don't see why this issue was closed with absolutely no explanation or documentation from Atlassian as to how we use the new feature?

Can we have an update on how to resolve this issue? We need to customise the login screen for Jira service desk cloud. Server edition is marked to be discontinued/obsolete so it would be crazy for us to port over to it just for this feature.

Hello,

Does this apply to next-gen, Cloud based Jira Service Desk... or only Server? Are there instructions on how to customize the login screen text for cloud versions? I tried following some of the instructions here and here – they're confusing, or perhaps are outdated, or irrelevant to my version of JSD.

Here's my issue: The current login screen has very little information in its default. It's no help to users who are logging in for the first time or don't have a login yet but might think they do. I want to be able to give them instruction on how to request access – which requires contacting someone.

– Laura

Hello @Tim Eddelbuettel,

I see no option to "Enable the new Experience" in my JSD.

How can I change the "Welcome to Helpcenter"-Text at the signup portal, when defining a name and password?

The translation into german is not good and we really have to fix this.

Do I have to fix this manually in the Jira data?

Thank you very much

joshua.barron, you have to "Enable the new Experience" in the Help Center (not individual portal) configuration where you also change the colors.

I still prefer the JavaScript workaround for Jira Service Desk 4.5 as I can decide the position. I personally don't like the information above the fields. With long text the login fields are not directly visible.

And also multi-language is still an issue as it can't be translated and Jira (On-Premise) is still not able to show the interface based on the browser language. With the JavaScript workaround I can detect the browser language and output the information in that language.

Where was this issue resolved? I've followed the links, read the documentation, and can't figure out how to customize the information provided to my users prior to logging in.

btw. i got it

The problem was that i create the script in the root of the script directory. moving it into a subfolder just work perfect.

Thank you a lot

Hi Italo,

thank you for the response.
I try to reporduce it in our staging system an for me it doesn't work.

setenv.sh:

JVM_REQUIRED_ARGS='-Djava.awt.headless=true -Datlassian.standalone=JIRA -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Dmail.mime.decodeparameters=true -Dorg.dom4j.factory=com.atlassian.core.xml.InterningDocumentFactory -Dplugin.resource.directories=/app/home/scripts'

Web resource:

/app/home/scripts/footer.js:

root@jira_test:/app/home/scripts# cat footer.js
(function($) {
$(function()

Unknown macro: { AJS.$('.cv-col-primary').append('<div id="login-message" style="width}

);
})(AJS.$);

What is wrong there? The configuration has no influence on the login screen of customer portal.

Best regards,

Stephan