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Details

Type: Suggestion
Resolution: Fixed
Component/s: Customer Portal - Help Center, Permissions & Roles - Customer Portal Login
Labels:

UIS:
0
Support reference count:
26
Feedback Policy:

Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

Description

NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

Update as of 05/Mar/2021

Hello everyone,

We are excited to share that we have started building this capability and it is planned for release by 30/Jun/2021. Please stay tuned for updates.

Regards,
Sushant Koshy, Jira Service Management

Update as of 07/Jan/2021

Hi everyone,

Thanks a lot for your continued patience. Our team has reviewed this ticket and we are considering it as a strong candidate for our short term roadmap. Please stay tuned for updates.

Best,

Ewin Davis, Jira Service Management

Actual:
Don't have a login?
Not a member? To request an account, please contact your JIRA administrators.

Expected:
Change the text per Service Desk to give the user some hints what is the login or where they can get access.

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Bildschirmfoto 2015-04-21 um 15.34.20.png
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21/Apr/2015 1:38 PM
Bildschirmfoto 2017-02-16 um 15.01.44.png
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16/Feb/2017 2:11 PM

Issue Links

incorporates

JSDCLOUD-391 Allow URL In Signup Not Public Translation

Closed

is duplicated by

JSDCLOUD-481 Change Login Verbage

Closed

JSDCLOUD-4949 Ability to customize a different login page for each portal

Closed

is incorporated by

JSDCLOUD-3851 Ability to customize Forgot Password page to address customers from a read-only directory

Gathering Interest

is related to

JSDCLOUD-481 Change Login Verbage

Closed

JSDSERVER-330 Provide a customizable login screen for Service Desk

Closed

relates to

JSDCLOUD-2135 As an administrator, I would like to add a message/description on the Customer Portal login page

Closed

JSDCLOUD-10372 Further customization of the login page

Closed

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...

(1 is related to, 2 relates to, 16 mentioned in)

Activity

People

Assignee:: Sushant Koshy

Reporter:: Tim Eddelbüttel

Votes:: 231 Vote for this issue

Watchers:: 126 Start watching this issue

Dates

Created:: 13/Feb/2014 7:55 PM

Updated:: 11/Nov/2021 6:24 PM

Resolved:: 18/Aug/2021 9:17 AM