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  1. Jira Service Management Data Center
  2. JSDSERVER-3050

SLA time format: "days, hours, minutes"

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    • Suggestion
    • Resolution: Duplicate
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    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently SLAs can only be set in the format "hours (h), minutes (m)". In our company, we have SLAs (non-software related) that are several days. We would like to have the possibility to express these SLAs as "days (d)", for convenience of setting ánd reading the SLA.

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          duplicates

          Suggestion - JSDSERVER-59 Display lengthier SLA times in appropriate format (i.e. days)

          • Closed
          is related to

          Suggestion - JSDSERVER-706 Add number of business days as Goal value

          • Gathering Interest
          relates to

          Suggestion - JSDCLOUD-3050 SLA time format: "days, hours, minutes"

          • Closed

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              Unassigned Unassigned
              5822066740ad Klaas Van Ammel
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