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  1. Jira Service Management Data Center
  2. JSDSERVER-3050

SLA time format: "days, hours, minutes"

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently SLAs can only be set in the format "hours (h), minutes (m)". In our company, we have SLAs (non-software related) that are several days. We would like to have the possibility to express these SLAs as "days (d)", for convenience of setting ánd reading the SLA.

            [JSDSERVER-3050] SLA time format: "days, hours, minutes"

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3010891 ] New: JAC Suggestion Workflow 3 [ 3648279 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664639 ] New: JAC Suggestion Workflow [ 3010891 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2326069 ] New: Confluence Workflow - Public Facing v4 [ 2664639 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2054076 ] New: JSD Suggestion Workflow - TEMP [ 2326069 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2049405 ] New: JSD Suggestion Workflow [ 2054076 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1280697 ] New: JSD Suggestion Workflow - TEMP [ 2049405 ]
            jonah (Inactive) made changes -
            Description Original: Currently SLAs can only be set in the format "hours (h), minutes (m)". In our company, we have SLAs (non-software related) that are several days. We would like to have the possibility to express these SLAs as "days (d)", for convenience of setting ánd reading the SLA. New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-3050].
              {panel}

            Currently SLAs can only be set in the format "hours (h), minutes (m)". In our company, we have SLAs (non-software related) that are several days. We would like to have the possibility to express these SLAs as "days (d)", for convenience of setting ánd reading the SLA.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-3050 [ JSDCLOUD-3050 ]
            lingbo (Inactive) made changes -
            Link New: This issue is related to JSD-706 [ JSD-706 ]
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 1025523 ] New: JSD Suggestion Workflow [ 1280697 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]

              Unassigned Unassigned
              5822066740ad Klaas Van Ammel
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                Created:
                Updated:
                Resolved: