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  1. Jira Service Management Data Center
  2. JSDSERVER-2941

Project sidebar links fallback for non agents

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      When a user is not an agent and has the browse project permission the project sidebar shows only the Issues tab.

      Please add the the same tabs (e.g. Business Project type) for a non agent user as fallback and not only Issues. That are Summary with activity and statistics, Issues, Reports and _Components.

      A non agent can be a manager or another department where a coordinator has view access to all issues of a dedicated team.

        1. Current Sidebar.png
          Current Sidebar.png
          70 kB
        2. Expected Sidebar.png
          Expected Sidebar.png
          56 kB

            [JSDSERVER-2941] Project sidebar links fallback for non agents

            Alex Cooksey made changes -
            Resolution Original: Won't Do [ 10000 ] New: Low Engagement [ 10300 ]
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            Charlie Marriott made changes -
            Resolution New: Won't Do [ 10000 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011228 ] New: JAC Suggestion Workflow 3 [ 3648653 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2663814 ] New: JAC Suggestion Workflow [ 3011228 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2322274 ] New: Confluence Workflow - Public Facing v4 [ 2663814 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2053732 ] New: JSD Suggestion Workflow - TEMP [ 2322274 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048924 ] New: JSD Suggestion Workflow [ 2053732 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1280668 ] New: JSD Suggestion Workflow - TEMP [ 2048924 ]
            jonah (Inactive) made changes -
            Description Original: When a user is not an agent and has the _browse project_ permission the project sidebar shows only the _Issues_ tab.

            Please add the the same tabs (e.g. Business Project type) for a non agent user as fallback and not only _Issues_. That are _Summary_ with activity and statistics, _Issues_, _Reports and _Components_.

            A non agent can be a manager or another department where a coordinator has view access to all issues of a dedicated team.             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-2941].
              {panel}

            When a user is not an agent and has the _browse project_ permission the project sidebar shows only the _Issues_ tab.

            Please add the the same tabs (e.g. Business Project type) for a non agent user as fallback and not only _Issues_. That are _Summary_ with activity and statistics, _Issues_, _Reports and _Components_.

            A non agent can be a manager or another department where a coordinator has view access to all issues of a dedicated team.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-2941 [ JSDCLOUD-2941 ]

              Unassigned Unassigned
              4e81381d415c Tim Eddelbüttel
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                Created:
                Updated:
                Resolved: