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Suggestion
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Resolution: Low Engagement
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None
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None
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
When a user is not an agent and has the browse project permission the project sidebar shows only the Issues tab.
Please add the the same tabs (e.g. Business Project type) for a non agent user as fallback and not only Issues. That are Summary with activity and statistics, Issues, Reports and _Components.
A non agent can be a manager or another department where a coordinator has view access to all issues of a dedicated team.
- is related to
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JSDSERVER-639 Abbility to have multiple queue views for different teams within Service Desk
- Gathering Interest
- relates to
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JSDCLOUD-2941 Project sidebar links fallback for non agents
- Closed