Can't copy Service Desk queues

XMLWordPrintable

    • 430
    • 7

      NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

      Atlassian Update – 17 July 2023

      Hi everyone,

      This feature has been released!

      Read about it here.

      Kind Regards,

      Lucy Devine

      Jira Service Management, Data Center

      There doesn't seem to be a way to copy queues in the service desk agent interface. When setting up Service Desk, I needed to copy and modify a number of queues, but you can only create and delete.

              Assignee:
              Lucy Devine
              Reporter:
              Olivier Ozoux
              Votes:
              367 Vote for this issue
              Watchers:
              152 Start watching this issue

                Created:
                Updated:
                Resolved: