Can't copy Service Desk queues

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      NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

      Atlassian Update – 17 July 2023

      Hi everyone,

      This feature has been released!

      Read about it here.

      Kind Regards,

      Lucy Devine

      Jira Service Management, Data Center

      There doesn't seem to be a way to copy queues in the service desk agent interface. When setting up Service Desk, I needed to copy and modify a number of queues, but you can only create and delete.

            Assignee:
            Lucy Devine
            Reporter:
            Olivier Ozoux
            Votes:
            367 Vote for this issue
            Watchers:
            152 Start watching this issue

              Created:
              Updated:
              Resolved: