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  1. Jira Service Management Data Center
  2. JSDSERVER-282

Can't copy Service Desk queues

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      Atlassian Update – 17 July 2023

      Hi everyone,

      This feature has been released!

      Read about it here.

      Kind Regards,

      Lucy Devine

      Jira Service Management, Data Center

      There doesn't seem to be a way to copy queues in the service desk agent interface. When setting up Service Desk, I needed to copy and modify a number of queues, but you can only create and delete.

              a8728c14549b Lucy Devine
              e887a69c641b Olivier Ozoux
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