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  1. Jira Service Management Data Center
  2. JSDSERVER-1193

Copy Queues

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
    • None
    • Queues
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      I would like to copy queues not just delete or create. Sometimes one queue is identical to other and I should be able to copy as queue template and change one or two parameter like the jql filter or a column..

          Form Name

            [JSDSERVER-1193] Copy Queues

            Kai-Olaf Pieth added a comment -

            Yes. It takes a lot of time to create nearly identical queues when you have to add and order the needed fields, ability to copy field configuration via copy and paste whould also help

            Kai-Olaf Pieth added a comment - Yes. It takes a lot of time to create nearly identical queues when you have to add and order the needed fields, ability to copy field configuration via copy and paste whould also help
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011616 ] New: JAC Suggestion Workflow 3 [ 3649112 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664745 ] New: JAC Suggestion Workflow [ 3011616 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2325628 ] New: Confluence Workflow - Public Facing v4 [ 2664745 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2053532 ] New: JSD Suggestion Workflow - TEMP [ 2325628 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048664 ] New: JSD Suggestion Workflow [ 2053532 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1279873 ] New: JSD Suggestion Workflow - TEMP [ 2048664 ]
            jonah (Inactive) made changes -
            Description Original: I would like to copy queues not just delete or create. Sometimes one queue is identical to other and I should be able to copy as queue template and change one or two parameter like the jql filter or a column.. New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-1193].
              {panel}

            I would like to copy queues not just delete or create. Sometimes one queue is identical to other and I should be able to copy as queue template and change one or two parameter like the jql filter or a column..
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-1193 [ JSDCLOUD-1193 ]
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 770321 ] New: JSD Suggestion Workflow [ 1279873 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]

              Unassigned Unassigned
              9210bea41fa2 mahernandezp
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                Created:
                Updated:
                Resolved: