Notification for when an email is failed to processed or rejected for Service Desk project

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      NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

      Current Behaviour
      All the information can be found in the Service Desk mail log. Service Desk Mail log requires user to constantly monitor the log to see if a ticket has failed or not. It would be great to receive a notification like how JIRA does.

      • JIRA Email handling error:

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          18 kB

            Assignee:
            Unassigned
            Reporter:
            Mohamed Hazwan Ariffin (Inactive)
            Votes:
            245 Vote for this issue
            Watchers:
            145 Start watching this issue

              Created:
              Updated: