Resolution Translations are not applied to customer portal

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    • 7
    • Severity 2 - Major
    • 17

      Problem statement

      Translated resolutions are not displayed in the Customer Portal.

      Steps to reproduce

      1. Translate all resolutions to other language, let's say Spanish.
      2. Change the system language to Spanish.
      3. View the ticket in Customer Portal.

      Expected result

      Every detail in the Customer Portal is displayed in Spanish

      Actual result

      Every detail in the Customer Portal is displayed in Spanish, except the Resolution which is still displayed in English

        1. image-2017-06-22-13-08-23-293.png
          84 kB
          Björn Gullander
        2. image-2017-06-22-13-09-06-245.png
          28 kB
          Björn Gullander
        3. resolution translations.png
          5 kB
          Björn Brala
        4. service desk customer portal.png
          17 kB
          Björn Brala

              Assignee:
              Khoa Pham
              Reporter:
              Björn Brala
              Votes:
              98 Vote for this issue
              Watchers:
              63 Start watching this issue

                Created:
                Updated:
                Resolved: