Details
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Bug
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Resolution: Fixed
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High
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2.5.9, 3.1.4, 3.1.7, 3.8.1
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7
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Severity 2 - Major
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17
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Description
Problem statement
Translated resolutions are not displayed in the Customer Portal.
Steps to reproduce
- Translate all resolutions to other language, let's say Spanish.
- Change the system language to Spanish.
- View the ticket in Customer Portal.
Expected result
Every detail in the Customer Portal is displayed in Spanish
Actual result
Every detail in the Customer Portal is displayed in Spanish, except the Resolution which is still displayed in English
Attachments
Issue Links
- is duplicated by
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JSDSERVER-1187 Translations are not used consistently (statuses and resolutions)
- Closed
- is related to
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JSDSERVER-5217 Priority translation not working in Service Desk customer portal
- Gathering Impact
- is cloned by
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JSDS-5348 Loading...
- is resolved by
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JSDSJAC-58 Loading...
- was cloned as
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DESK-4453 Loading...
(2 mentioned in, 1 was cloned as)