Automation rule to add participants to requests

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      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      1) Scenario 1: Critical incident where all/few customers should be involved into a specific issue
      2) Scenario 2: Incident where more than 1 customer should automatically be added into issues.

      As you can notify users when an issue matches a user X or issue type Y (Just an example). It would be nice if you could add participants making the same comparison.

            Assignee:
            Unassigned
            Reporter:
            Paulo Hennig (Inactive)
            Votes:
            107 Vote for this issue
            Watchers:
            66 Start watching this issue

              Created:
              Updated: