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Suggestion
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Resolution: Unresolved
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None
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7
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17
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NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
1) Scenario 1: Critical incident where all/few customers should be involved into a specific issue
2) Scenario 2: Incident where more than 1 customer should automatically be added into issues.
As you can notify users when an issue matches a user X or issue type Y (Just an example). It would be nice if you could add participants making the same comparison.
- is related to
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JSDSERVER-270 Allow customers to view requests created by other customers belonging to the same organisation using the Customer Portal
- Closed
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JSDSERVER-1840 Automatically set participants in the then of an automation rule
- Closed
- relates to
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JSDSERVER-1268 Support adding a Jira group to the "Request participants" field
- Closed
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JSDSERVER-3628 Adding 'Request Participants' using Automation?
- Closed
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JSDCLOUD-12360 Automation rule to add participants to requests (new "Add participant" action, ability to add participants in Create Issue action)
- Gathering Interest
- mentioned in
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