Automation rule to add participants to requests

XMLWordPrintable

    • 6
    • 29

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      1) Scenario 1: Critical incident where all/few customers should be involved into a specific issue
      2) Scenario 2: Incident where more than 1 customer should automatically be added into issues.

      As you can notify users when an issue matches a user X or issue type Y (Just an example). It would be nice if you could add participants making the same comparison.

              Assignee:
              Unassigned
              Reporter:
              Paulo Hennig (Inactive)
              Votes:
              107 Vote for this issue
              Watchers:
              66 Start watching this issue

                Created:
                Updated: