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  1. Jira Service Management Data Center
  2. JSDSERVER-2345

Cyrillic characters is not being rendered.

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      Steps to Reproduce:

      1. Create a New JIRA Service Desk Project.
      2. Create a new Single Line Text Field Custom field called описание
        You can copy and paste from here.
      3. Include the field on the new JIRA Service Desk Project Screens that just been created.
      4. Navigate to that project.
      5. Continue to navigate to Settings > Request Types > Fields
      6. Add the описание field.

      Expected Result:

      • As in JIRA Side, the Field name is rendered properly.

      Actual Result:

      • We will given multiple "???????" on the field name.

      Notes:

      • Tested on JIRA 6.4.11 with database SQL Server 10.50.4000 with Collation SQL_Latin1_General_CP437_CI_AI.
      • The field help somehow able to render the characters.
      • When edited, there is no problem with it.
        Workaround:
      • A user have mentioned that by changing the Value type from VARCHAR to NVARCHAR, it could make the characters shown properly.

        1. cyrillic.png
          cyrillic.png
          27 kB

            [JSDSERVER-2345] Cyrillic characters is not being rendered.

            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2304253 ] New: JAC Bug Workflow v3 [ 3125261 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 2058232 ] New: JSD Bug Workflow v5 - TEMP [ 2304253 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2055793 ] New: JSD Bug Workflow v5 [ 2058232 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 1956419 ] New: JSD Bug Workflow v5 - TEMP [ 2055793 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v4 [ 1616147 ] New: JSD Bug Workflow v5 [ 1956419 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: internationalisation New: affects-server internationalisation
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v2 [ 1603352 ] New: JSD Bug Workflow v4 [ 1616147 ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow [ 1399295 ] New: JSD Bug Workflow v2 [ 1603352 ]
            Owen Sanico [Administrative Account] made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 956468 ] New: JSD Bug Workflow [ 1399295 ]
            Matthew McMahon (Inactive) made changes -
            Component/s New: Internationalization [ 35991 ]

              Unassigned Unassigned
              jrahmadiputra Julian (Inactive)
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: