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  1. Jira Service Management Data Center
  2. JSDSERVER-200

send emails for breached SLA times

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      I'll like to have Jira send email to certain email (say the supervisor) with issues that have breached SLA times

      Thanks

            Unassigned Unassigned
            8e4e9b438761 Webmaster CTS
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