Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-200

send emails for breached SLA times

    XMLWordPrintable

Details

    • Suggestion
    • Resolution: Duplicate
    • None
    • None
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      I'll like to have Jira send email to certain email (say the supervisor) with issues that have breached SLA times

      Thanks

      Attachments

        Issue Links

          duplicates

          Suggestion - JSDSERVER-87 Email Notifications for missed Goals and other SLA events

          • Closed
          is duplicated by

          Suggestion - JSDSERVER-103 Notifications when the SLA is near the end

          • Closed
          relates to

          Suggestion - JSDCLOUD-200 send emails for breached SLA times

          • Closed
          mentioned in

          Page Loading...

          Activity

            People

              Unassigned Unassigned
              8e4e9b438761 Webmaster CTS
              Votes:
              2 Vote for this issue
              Watchers:
              2 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

                Backbone Issue Sync