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  1. Jira Service Management Cloud
  2. JSDCLOUD-200

send emails for breached SLA times

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    • Suggestion
    • Resolution: Duplicate
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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      I'll like to have Jira send email to certain email (say the supervisor) with issues that have breached SLA times

      Thanks

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        Issue Links

          duplicates

          Suggestion - JSDCLOUD-87 Email Notifications for missed Goals and other SLA events

          • Closed
          is duplicated by

          Suggestion - JSDCLOUD-103 Notifications when the SLA is near the end

          • Closed
          is related to

          Suggestion - JSDSERVER-200 send emails for breached SLA times

          • Closed

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              Unassigned Unassigned
              8e4e9b438761 Webmaster CTS
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                Created:
                Updated:
                Resolved: