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  1. Jira Service Management Data Center
  2. JSDSERVER-187

Calendars should be system wide

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • SLA
    • 8
    • 4
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Service desk calendars are now specific to one project.
      We are in the process of creating multiple service desks, one per customer (and we have quite a bit of customers)

      The reason is that we have SLA agreements per customer (like goal, and definition of critical ...), but the work calendar is the same for all service desks.

      because the service desk calendar is specific to one project, we need to recreated the calendar.

            [JSDSERVER-187] Calendars should be system wide

            SET Analytics Bot made changes -
            UIS Original: 7 New: 8
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            Marc Dacanay made changes -
            Labels Original: affects-server New: affects-server ril
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            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 976417 ]
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            UIS Original: 7 New: 6
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            UIS Original: 8 New: 7
            SET Analytics Bot made changes -
            UIS Original: 7 New: 8
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            UIS Original: 9 New: 7
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            UIS Original: 8 New: 9
            SET Analytics Bot made changes -
            UIS Original: 7 New: 8

              Unassigned Unassigned
              da0b846da3a7 francis
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                Created:
                Updated: