Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-1800

Filter by the primary key in the Customer Portal

XMLWordPrintable

    • 1
    • 1
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      In "My Request" section in the customer portal, we can't filter our demand by any fields.

      Basically, it will be nice to filter by the primary key our request or by other field to increase the customer experience in the user portal.

          Form Name

            [JSDSERVER-1800] Filter by the primary key in the Customer Portal

            Charlie Marriott made changes -
            Resolution New: Low Engagement [ 10300 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3012082 ] New: JAC Suggestion Workflow 3 [ 3650604 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2665131 ] New: JAC Suggestion Workflow [ 3012082 ]
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS New: 1
            SET Analytics Bot made changes -
            Support reference count New: 1
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2323432 ] New: Confluence Workflow - Public Facing v4 [ 2665131 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]

              Unassigned Unassigned
              jean-philippe.pepin jean-philippe.pepin
              Votes:
              11 Vote for this issue
              Watchers:
              10 Start watching this issue

                Created:
                Updated:
                Resolved: