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  1. Jira Service Management Data Center
  2. JSDSERVER-166

Adding a comment on the request details screen is tied to attach permission

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    • Icon: Bug Bug
    • Resolution: Done
    • Icon: Low Low
    • 1.2.6
    • None
    • Customer Portal
    • None

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      If a user doesn't have attach permission, they are prevented from adding comments to a request. The cause appears to be that the issue id embedded in the form and required for creating comments isn't rendered when the user doesn't have attach permission.

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          Form Name

            [JSDSERVER-166] Adding a comment on the request details screen is tied to attach permission

            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2304960 ] New: JAC Bug Workflow v3 [ 3125568 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 2058879 ] New: JSD Bug Workflow v5 - TEMP [ 2304960 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2056246 ] New: JSD Bug Workflow v5 [ 2058879 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 1955744 ] New: JSD Bug Workflow v5 - TEMP [ 2056246 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v4 [ 1615671 ] New: JSD Bug Workflow v5 [ 1955744 ]
            jonah (Inactive) made changes -
            Description Original: If a user doesn't have attach permission, they are prevented from adding comments to a request. The cause appears to be that the issue id embedded in the form and required for creating comments isn't rendered when the user doesn't have attach permission. New: {panel:bgColor=#e7f4fa}
              *NOTE:* This bug report is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JSDCLOUD-166].
              {panel}

            If a user doesn't have attach permission, they are prevented from adding comments to a request. The cause appears to be that the issue id embedded in the form and required for creating comments isn't rendered when the user doesn't have attach permission.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-166 [ JSDCLOUD-166 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v2 [ 1602808 ] New: JSD Bug Workflow v4 [ 1615671 ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow [ 1398357 ] New: JSD Bug Workflow v2 [ 1602808 ]
            Owen Sanico [Administrative Account] made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 584436 ] New: JSD Bug Workflow [ 1398357 ]

              Unassigned Unassigned
              jhansen@atlassian.com Joshua Hansen
              Affected customers:
              2 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: