Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-154

Getting 'Could not complete request with provided information' when adding a coment

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Answered
    • Icon: Low Low
    • None
    • None
    • None
    • None

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      I am getting the following error when trying to add a comment from the customer portal. Adding a comment from the issue works fine. The error is 'Could not complete request with provided information'. In the chrome console I get 'Failed to load resource: the server responded with a status of 400 (Bad Request) http://(hostname).com/rest/servicedesk/1/servicedesk/customer/comment'.

            Unassigned Unassigned
            746c4a552184 Carl Frendo
            Votes:
            1 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: