Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-154

Getting 'Could not complete request with provided information' when adding a coment

    XMLWordPrintable

Details

    • Bug
    • Resolution: Answered
    • Low
    • None
    • None
    • None
    • None

    Description

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      I am getting the following error when trying to add a comment from the customer portal. Adding a comment from the issue works fine. The error is 'Could not complete request with provided information'. In the chrome console I get 'Failed to load resource: the server responded with a status of 400 (Bad Request) http://(hostname).com/rest/servicedesk/1/servicedesk/customer/comment'.

      Attachments

        Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-166 Adding a comment on the request details screen is tied to attach permission

          • Low - Low priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JSDCLOUD-154 Getting 'Could not complete request with provided information' when adding a coment

          • Low - Low priority issues
          • Closed

          Activity

            People

              Unassigned Unassigned
              746c4a552184 Carl Frendo
              Votes:
              1 Vote for this issue
              Watchers:
              4 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

                Backbone Issue Sync