Adding a comment on the request details screen is tied to attach permission

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    • Type: Bug
    • Resolution: Done
    • Priority: Low
    • 1.2.6
    • Affects Version/s: None
    • Component/s: Customer Portal
    • None

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      If a user doesn't have attach permission, they are prevented from adding comments to a request. The cause appears to be that the issue id embedded in the form and required for creating comments isn't rendered when the user doesn't have attach permission.

        1. no-comment-for-you.png
          no-comment-for-you.png
          16 kB

              Assignee:
              Unassigned
              Reporter:
              Joshua Hansen
              Votes:
              2 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: