Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-166

Adding a comment on the request details screen is tied to attach permission

    XMLWordPrintable

Details

    • Bug
    • Resolution: Done
    • Low
    • 1.2.6
    • None
    • Customer Portal
    • None

    Description

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      If a user doesn't have attach permission, they are prevented from adding comments to a request. The cause appears to be that the issue id embedded in the form and required for creating comments isn't rendered when the user doesn't have attach permission.

      Attachments

        1. no-comment-for-you.png
          16 kB
          Joshua Hansen

        Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-154 Getting 'Could not complete request with provided information' when adding a coment

          • Low - Low priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JSDCLOUD-166 Adding a comment on the request details screen is tied to attach permission

          • Low - Low priority issues
          • Closed
          clones

          DESK-1515 Loading...

          has Epic

          DESK-30 Loading...

          Activity

            People

              Unassigned Unassigned
              jhansen@atlassian.com Joshua Hansen
              Votes:
              2 Vote for this issue
              Watchers:
              4 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

                Backbone Issue Sync