Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-1662

In Firefox, {code} and {noformat} do not wrap on Customer Portal.

XMLWordPrintable

      Hi,

      This bug was previously fixed, but seems to have resurfaced.
      Tested on both Firefox and Chrome, screenshots attached.

      Summary:

      When adding a code block in the details, the contents is not wrapped.
      This happens in the latest version of firefox, but not in chrome (have not tested IE).

      Similar bug was raised for 1.2.4 and marked fixed for 1.2.6.

      Steps to Reproduce:

      1. Create a service desk request.
      2. Add a code block in the details: 
        {code}create table table1(id, val1, val2, val3) as select id, val1, val2, something from something_something where a=1 and b=‘longer text'{code}
      3. View the request on the customer portal

      Expected Results:

      The code should wrap (see code_chrome.png)

      Actual Results:

      The code goes through the You Can section. (see code_firefox.png)

        1. code_chrome.png
          170 kB
          Ibrahim
        2. code_firefox.png
          72 kB
          Ibrahim

            [JSDSERVER-1662] In Firefox, {code} and {noformat} do not wrap on Customer Portal.

            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2304987 ] New: JAC Bug Workflow v3 [ 3125142 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 2058906 ] New: JSD Bug Workflow v5 - TEMP [ 2304987 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2056274 ] New: JSD Bug Workflow v5 [ 2058906 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 1955780 ] New: JSD Bug Workflow v5 - TEMP [ 2056274 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v4 [ 1615727 ] New: JSD Bug Workflow v5 [ 1955780 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: fug pm New: affects-server fug pm
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v2 [ 1602877 ] New: JSD Bug Workflow v4 [ 1615727 ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow [ 1398598 ] New: JSD Bug Workflow v2 [ 1602877 ]
            Owen Sanico [Administrative Account] made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 842717 ] New: JSD Bug Workflow [ 1398598 ]
            Nga Lai (Inactive) made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: To Do [ 10071 ] New: Done [ 10044 ]

              knguyen@atlassian.com Kha Nguyen (Inactive)
              ilabras Ibrahim (Inactive)
              Affected customers:
              2 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: