Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-1662

In Firefox, {code} and {noformat} do not wrap on Customer Portal.

    XMLWordPrintable

Details

    Description

      Hi,

      This bug was previously fixed, but seems to have resurfaced.
      Tested on both Firefox and Chrome, screenshots attached.

      Summary:

      When adding a code block in the details, the contents is not wrapped.
      This happens in the latest version of firefox, but not in chrome (have not tested IE).

      Similar bug was raised for 1.2.4 and marked fixed for 1.2.6.

      Steps to Reproduce:

      1. Create a service desk request.
      2. Add a code block in the details: 
        {code}create table table1(id, val1, val2, val3) as select id, val1, val2, something from something_something where a=1 and b=‘longer text'{code}
      3. View the request on the customer portal

      Expected Results:

      The code should wrap (see code_chrome.png)

      Actual Results:

      The code goes through the You Can section. (see code_firefox.png)

      Attachments

        1. code_firefox.png
          code_firefox.png
          72 kB
        2. code_chrome.png
          code_chrome.png
          170 kB

        Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-463 Code Blocks do not render properly in the Customer Portal

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-477 {code} and {noformat} does not get truncated in Firefox

          • Low - Low priority issues
          • Closed

          Suggestion - JSDSERVER-1506 Use Jira Wiki Editor in Customer portal

          • Closed
          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-1910 {code} markup leads to broken formatting in service desk portal

          • Low - Low priority issues
          • Closed
          was cloned as

          DESK-3943 Loading...

          Activity

            People

              knguyen@atlassian.com Kha Nguyen (Inactive)
              ilabras Ibrahim (Inactive)
              Votes:
              2 Vote for this issue
              Watchers:
              6 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

                Backbone Issue Sync