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  1. Jira Service Management Data Center
  2. JSDSERVER-1910

{code} markup leads to broken formatting in service desk portal

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Low Low
    • None
    • None
    • Customer Portal
    • None

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      Found in our Customer Portal.
      We add important emails to our Tickets. We put the recipitens in

      { code }

      tags, but this leads to a broken formatting since line breaks seem not to be automatically done.
      Example:

      Found in https://kaiser.atlassian.net/servicedesk/customer/portal/2/VOTE-13

        1. BUG.PNG
          BUG.PNG
          45 kB

            [JSDSERVER-1910] {code} markup leads to broken formatting in service desk portal

            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2304172 ] New: JAC Bug Workflow v3 [ 3124982 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 2058141 ] New: JSD Bug Workflow v5 - TEMP [ 2304172 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2055672 ] New: JSD Bug Workflow v5 [ 2058141 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 1955798 ] New: JSD Bug Workflow v5 - TEMP [ 2055672 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v4 [ 1615776 ] New: JSD Bug Workflow v5 [ 1955798 ]
            jonah (Inactive) made changes -
            Description Original: Found in our Customer Portal.
            We add important emails to our Tickets. We put the recipitens in { code } tags, but this leads to a broken formatting since line breaks seem not to be automatically done.
            Example:
            !BUG.PNG|thumbnail!


            Found in https://kaiser.atlassian.net/servicedesk/customer/portal/2/VOTE-13             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This bug report is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JSDCLOUD-1910].
              {panel}

            Found in our Customer Portal.
            We add important emails to our Tickets. We put the recipitens in { code } tags, but this leads to a broken formatting since line breaks seem not to be automatically done.
            Example:
            !BUG.PNG|thumbnail!


            Found in https://kaiser.atlassian.net/servicedesk/customer/portal/2/VOTE-13
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-1910 [ JSDCLOUD-1910 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v2 [ 1602935 ] New: JSD Bug Workflow v4 [ 1615776 ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow [ 1398781 ] New: JSD Bug Workflow v2 [ 1602935 ]
            Owen Sanico [Administrative Account] made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 872381 ] New: JSD Bug Workflow [ 1398781 ]

              Unassigned Unassigned
              18c27caf0237 Support Kaiser Data AG
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: