Details
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Suggestion
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Status: Gathering Interest (View Workflow)
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Resolution: Unresolved
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None
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4
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11
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Description
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Ability to link user to a company/customer to enable following features and store contact information.
- User can view My Issues and My Company Issues.
- User can automatically linked to company by email domain.
- Company contact information can be viewed within issue.
- SLA's can be linked to company.
Attachments
Issue Links
- is caused by
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JSDSERVER-270 Allow customers to view requests created by other customers belonging to the same organisation using the Customer Portal
- Closed
- is related to
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JSDSERVER-52 As an admin I want to have multiple projects in one Customer Portal
- Closed
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JSDSERVER-58 As an admin I want users to be able to easily access multiple Customer Portals
- Closed
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JSDSERVER-62 Add Permission so user can only view Portal and not JIRA.
- Closed
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JSDSERVER-85 Allow license sits for customers
- Closed
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JSDSERVER-121 One service desk for many project (together)
- Closed
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JSDSERVER-35 Allow JIRA Service Desk to search Confluence Questions
- Gathering Interest
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JSDSERVER-143 As an administrator I want to be able to link to multiple heterogenous knowledge bases
- Gathering Interest
- relates to
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JSDCLOUD-160 Basic CRM functionality
- Gathering Interest