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  1. Jira Service Management Data Center
  2. JSDSERVER-1600

Hipchat Notification is showing Created by null if username has combination of uppercase and lowercase letters.

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      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      Steps to Reproduce

      1. Access Customer Portal with a Username that has combination of uppercase and lowercase letters.
      2. JIRA Service Desk Project has Hipchat Integration (Issue Created)
      3. Hipchat Notification is showing Created by null

        1. hipchat.png
          hipchat.png
          11 kB

            tbuiquang Thong Bui Quang (Inactive)
            jalor Janice Alor (Inactive)
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              Created:
              Updated:
              Resolved: